Track your Order
Track & Trace
From the moment your package has arrived at the postal sorting company, you can track or follow your package. You do need the Track & Trace code for this, which we sent you in the confirmation e-mail.
NB: Check the box next to "Translate: Dutch" to translate the information into Dutch.
You can also view the Track & Trace information for your order directly by clicking on the 17track.net link in the email you received.
In front of Belgium can you the bpost website can be used, click here.
NB: it takes a few days after your order has been shipped before the Track & Trace information is available.
Our products are shipped directly from the supplier to you. Therefore, take into account an average delivery time of 7-12 working days to the Netherlands and 10-20 working days to Belgium. This direct form of shipping allows us to save enormously on both transport and storage costs. This is one of the reasons why we can offer our products at a lower price.
It almost never happens, but unfortunately it can happen that an order is delayed. Have you not received your order 3 days after the expected delivery date? Please contact us.